Email Notifications

1        Click Send Instant Email.

2        Follow the steps in the topic Instant Email Notifications.

 

Here you specify the default name and email from which all site-level notifications are sent. (To override these default sender settings for a specific notification, open the email’s Description and edit.)

1        Click the Show Details... caret to expand the Sender Email Settings panel.

2        In the From Name field enter the name you want to send the email from.

The name can be something that lets the recipient readily identify who is sending the message, for instance "John at Print Services" or "PrintCo Customer Service." Note that the default name for certain notifications is "MarketDirect StoreFront Administrator."

3        In the From Email field enter the email address from which you want the email notification to be sent.

This is the email address to which you want the recipient to send a reply to the email notification (i.e., if you have multiple email addresses).

4        Click Update to save your changes.

After you click Update, you cannot undo the change but must change it back and update on this screen.

MarketDirect StoreFront allows you to disable any of the site-level email notifications to suit your business needs.

●        To disable an email notification, click in the Enabled column.

The button indicates that the notification is enabled.

●        To enable an email notification, click in the Enabled column.

The  button indicates that the notification is disabled.

1        Click the preview button on the row containing the notification you want to preview the information contained in the body of the email notification.

2        Click Close to close the preview.

 

If you are editing company-level email notifications a Use Site Level Settings checkbox will be available. Check this box to disable all company-level settings and use the site-level email notification settings (configured on the Site-Level Email Notfications page). You will access the Company-Level Email Notifications page from the View / Manage Email Notifications link on the Manage Company page.

For instructions on editing company-level email notifications see Edit Email Notifications.

For a description of each email notification and information about when and to whom it is sent, see Email Notifications-Quick_Reference.

1        In the Description column of the Email Messages table, click the name of the email notification you want to change.

2        Follow the steps in the topic Edit Email Notifications.

1        Scroll down to the Header and Footer Customization panel and click the Show Details... caret to expand the panel.

2        Click the Use Header and Footer check-box.

3        Click Customize to open the Email Customization page.

4        On the Email Customization page complete the following:

●       Email Format:

●        Text Only: Select this option to use plain text format (without HTML formatting options that allow you much greater control over the way in which the notification is displayed).   

●        HTML: Select this option to format the notification using the advanced formatting capabilities of HTML (e.g., you can change the font type, size, color, format—bold, italic, underline; use numbered and bullet lists; import formatted text from MS Word; etc.).

If you select this option, the HTML rich text editor will open. You will have the option of using the rich-text editor in Design mode  (using the familiar controls of a word processor such as Microsoft Word) or in HTML mode mode. You can also preview the notification before saving it to see how your formatting options will look to the recipient.

●        Header:

●        If you chose Text Only format: Enter the text you want to be displayed as a header for all MarketDirect StoreFront-generated email notifications.

●        If you chose HTML format: From the pull-down list select the storefront whose logo you want to use as the customized header.

For information on specifying a logo for a storefront, see To customize the storefront branding logo banner.

●        Footer: Enter the text you want to be displayed as a footer for all MarketDirect StoreFront-generated email notifications.

An email footer is a great place to use deep links to products you want to promote. For information on how to use deep links to products (including the procedure for directing prospective buyers to a Visual Product Builder product's ticketing page, (i.e., an enhanced buyer product ordering page that combines ticketing with preview) without their even having to click Begin see Product Deep Links. You can also add links to product categories (for more information, see Category Deep Links).

●        If you chose Text Only format: Enter the text you want to be displayed as a footer for all MarketDirect StoreFront-generated email notifications.

●        If you chose HTML format: Use the advanced formatting capabilities of of the HTML/rich text editor to format your email footer.

You can add images to the footer using drag-and-drop of an image from another Web page directly into the HTML/rich text editor. To format the image after adding it, right-click and select Set Image Properties or Image Map Editor to format the image using standard HTML image editing functions.

5        Click Preview Notifications to see how the header and footer will look.

6        Click Save.

DKIM (DomainKeys Identified Mail) is an email authentication method that lets your domain digitally sign outgoing emails, which protects against spoofing and improves delivery.

1        Scroll down to the DKIM Settings panel and click the Show Details... caret to expand the panel.

2        Click the Enable DKIM check-box.

3        Enter the Domain you use to send emails.

This must be the exact domain entered in the From Email field in the Sender Email Settings panel.

4        Enter the Selector that will help the DNS locate your DKIM public key.

You can keep the Selector as default or enter a custom label.

5        Enter a DKIM RSA Private Key PEM and DNS TXT record.

●        To generate keys in MarketDirect StoreFront (recommended):

●        Click Generate Keys.

The private key is securely stored in MarketDirect StoreFront. The public key is displayed as the DNS TXT record.

●        Copy the DNS TXT record.

●        Add the DNS TXT record to your DNS underneath the selector.

The DNS TXT record must be entered into the DNS UI as one continuous string.

●        To use an existing private key:

●        Enter your PEM (PKCS#1) RSA private key into the DKIM RSA Private Key PEM (PKCS#1) field.

The private key must include full header and footer lines:

-----BEGIN RSA PRIVATE KEY-----

(base 64 content)

-----END RSA PRIVATE KEY-----

●        Enter the DNS TXT record.

Use C:\dkim_public.pem to build your DNS TXT record. The p= field is the base 64 content without a header, footer, or line breaks.

6        Click Update.